The role of ahedd
ahedd is a Digital Innovation Hub for the economy of data and devices. The first thing to do is to identify the need of the client and conduct a business analysis. Then we should match this need with the technological competences of its partner, SciFY.
Working as a united entity, the client was provided with a single point-of-contact to build trust and facilitate all communication.
SciFY, in close collaboration with ahedd, investigated the whole process and involved managers and end-users in the analysis to determine that the solution would be effective and really used.
The team concluded that SciFY had to create a “robotic” assistant that would search into thousands of texts, decide what they were referring to, and automatically classify them. It would also suggest “tags” that would assist in searching and make correlations with ease.
SciFY developed an Artificial Intelligence system and more specifically machine learning algorithms. The algorithms were programmed to extract the subject and relevant labels from the documents to classify them and add metadata for easier search.
The above were incorporated into the existing services of the client and the results exceeded the client’s expectations.
Case study recognition
Boston Consulting Group (BCG) featured this case study in “Harnessing the Power of AI in Greece”, published in September 2020.
Other areas of application
A similar approach can be applied for bringing AI-empowered solutions to other professional services such as media, press indexing, customer profiling (banking, credit cards, public services), and data management.